Remote assistance in electrical & electronic products testing: Applus+ implements new online solutions to streamline client-lab interaction during the whole testing process

19/05/2020

    The new remote interaction solutions allow clients to witness equipment set-up and testing in order to efficiently solve problems remotely.

    Most of the equipment sent to test in order to validate its electromagnetic compatibility or its functionalities under adverse environmental conditions is still under development or is part of larger systems. Therefore, assemblies and complex configurations need to be prepared to test equipment in an equivalent situation to its operation in a real environment.
    Many companies send their experts to our laboratories in order to solve problems that appear during the equipment preparation phase in real time, thus avoiding delays in the testing plan. Applus+ Laboratories has implemented new remote assistance solutions for situations when traveling is not possible or not convenient for the client.  

    Interact with the laboratory via streaming from any device with the help of augmented reality systems
    Applus+ Laboratories has implemented new remote assistance and collaboration systems to allow clients to witness equipment preparation and testing as if physically present. This new option is available for all our laboratories involved in the validation of electric, electronic and wireless products: EMC, radiofrequency, electric security, vibration, acoustics and climatic.
    This new remote assistance system allows our clients to interact with our experts and participate in the configuration of their product in real time via streaming, from any device, making it possible for them to offer troubleshooting solutions in real time. The system includes augmented reality solutions. The security of these new solutions’ communications is backed by top companies such as Microsoft.
    At Applus+ Laboratories we continue working on providing practical and efficient technological solutions to our clients and adapt our services to each industry’s new needs.