UNE 158101 - Management of residential and day care centers

Who Can Be Certified?

The UNE 158101 standard establishes the minimum requirements that must be met by all residential care centres for elderly and dependent people, whether public or private, providing day care, residential care, night care, or integrated services. Its objective is to ensure the delivery of high-quality services.

This standard covers the management of care centres, including facilities, service provision, and quality management systems. It defines the requirements and minimum service levels that residential centres must meet to satisfy the needs and expectations of users, family members, and other relevant stakeholders.

Benefits of UNE 158101

• Provides a more efficient management model for the services delivered.
• Facilitates the control, monitoring, and compliance of applicable legislation and regulatory requirements across both the centres and the services provided.
• Offers a robust and systematic framework for performance measurement, process monitoring, and continuous improvement.
• Recognizes and supports the work carried out by professionals delivering services within the centres.
• Provides a foundation for achieving the satisfaction of users, family members, and other interested parties.

The participation of public administrations and representative organizations from the sector in the development of this standard has contributed to its broad recognition and acceptance.

UNE 158101 provides administrations and external managers with standardized and systematic management models that facilitate monitoring, control, transparency, and continuous improvement across residential care centres.

Why Choose Applus+ Certification?

Applus+ Certification is an independent certification body with recognized national and international prestige. Our mission is to help organizations achieve their commitment to continuous improvement.

The technical expertise and professional competence of our auditors, recognized specialists in their respective sectors, ensure that every assessment delivers maximum value while verifying compliance across the centres and organizations operating in this field.